Account Manager (English-speaking) - On-site – Cloud Solutions GS04

Concentrix

  • Barcelona
  • Permanente
  • Tiempo completo
  • Hace 1 mes
Job Title: Account Manager (English-speaking) - On-site - Cloud Solutions GS04Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Account Manager in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop “friends for life” at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.As an Account Manager on our team, you will:- Field support tickets
- Triage customer questions on application status, exceptions, and reevaluations
- Rectify credit issuance and billing issues
- Provide program overview and proper routing to Google FTEs regarding field questionsYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:- Are proficient or bilingual in English, other languages are a plus
- Have finance background/experience (preferable)
- Are highly empathetic
- Have the ability to deal with objections
- Have excellent time management skills
- Are self-motivated
- Have good communication and listening skills
- Are a team player
- Have logical approach to problem solvingDon't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.- Full-time contract, 39 hours/week: Rotative Monday to Sunday from 9:00 to 20:00
- Salary offer: 22.978,61 euros/gross yearly + up to 3000 in bounus euros/gross yearly
- Great office location in Barcelona
- Full paid training about the company and the project you will be working on
- Career development program and specialized coursesExperience the best version of you!At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1614341Location: ESP Barcelona - C/ de la Selva de Mar, 129Language Requirements: EnglishTime Type: Full time2025-09-01If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the

Concentrix