German speaking Remote in Spain

Nexusbal

  • Valencia
  • Temporal
  • Tiempo completo
  • Hace 27 días
  • Solicite fácilmente
Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)Remote from anywhere in mainland Spain (excluding islands) or hybrid from our Barcelona office
Full-time · Temporary contractJoin a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.What’s in it for you?
  • Competitive base salary 19,634 euros gross/year + performance bonus
  • Full paid training (no prior experience needed!)
  • Work-from-home setup available across mainland Spain
  • Hybrid if you live in Barcelona
  • Career growth programs, language classes & leadership development
  • 39h/week schedule: Monday–Friday between 09:00 and 20:00
Your mission:
  • Assist customers through incoming support requests
  • Troubleshoot incidents requiring deeper technical know-how
  • Resolve issues related to specialized products like SoundTouch
  • Keep users updated with resolution progress
What we’re looking for:
  • Fluency in German and a solid command of English
  • Great communication and customer care skills
  • Experience or interest in audio products, wireless networking & live music tech
  • Familiarity with Windows and macOS
  • Prior experience in tech support or a fast-paced customer service role
Please note: Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.

Nexusbal