Italian Customer Service Representative - Travel Industry
Teleperformance
- Barcelona
- Temporal
- Tiempo completo
- Italian native and advanced English
- Excellent communication and inter-personal skills both written and spoken
- User friendly PC skills: Office 365, CRM Database, and other internal platforms.
- A problem-solving and solution-driven mentality
- A positive, motivated mindset that will help you deal with some tricky customer problems.
- Goal-oriented work approach
- An open mind to changing priorities and business processes.
- Affinity with Accommodation platforms
- Experience within customer service or contact center environments will be valued.
- Availability to work from the office and from home (within 100km from the office)
- 38,5h/week (Monday to Sunday).
- Available shift: 15:00-23:00h
- Temporary Contract.
- Feel Good - program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!
- Free private health insurance if interested when getting a permanent contract.
- Flexible remuneration in nursery school transport if interested after probation period.
- A multicultural and international working environment
- Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield)
- Free coffee every day and free fruit once a week
- Be part of an exciting industry leading department with great opportunities to learn and grow your career
- 3 weeks of Initial training and continued personal coaching