Head of Regional Service Quality, MED- Madrid Office

Vestas

  • Madrid
  • Permanente
  • Tiempo completo
  • Hace 14 días
Do you want to improve quality in the wind energy sector?Join an important company in wind energy - from our office in Madrid - and help shape a more sustainable future.At Vestas, we're looking for a Service Quality Specialist to join our international team supporting the Mediterranean region. While this is a global role, it is based in Madrid, and relocation is required for anyone not currently living in the area.What will you be doing?You'll be part of the Service Quality team for the Mediterranean (MED) region, working to ensure our service sites meet high quality standards and continuously improve. Your focus will be on reducing costs caused by poor quality, preventing turbine downtime, and ensuring best practices are applied across all service operations.Key Responsibilities:
  • Define and implement strategic quality initiatives across local service organizations.
  • Analyze and advise on quality performance metrics, and recommend actionable improvements.
  • Act as the main point of contact for Quality in the sub-region, including compliance issue escalations.
  • Support turbine audits to identify issues that lead to downtime and performance loss.
  • Help reduce the Cost of Poor Quality (CoPQ) by addressing lost production factors (LPF), load deviations (LDs), and service backlogs.
  • Conduct quality training and awareness programs within the region.
  • Promote knowledge sharing and best practices across countries and teams.
What we're looking for:
  • Bachelor's degree in Engineering or equivalent experience.
  • 3-5 years of experience in a Quality-related role.
  • Certifications: Six Sigma Green Belt and ISO 9001:2015 Lead Auditor (Quality Management System)
  • Fluency in English.
  • Skilled communication, data analysis, and stakeholder management skills.
  • Experience working in complex, international environments.
What we offer:
  • Permanent contract
  • Attractive salary + annual bonus
  • Company car
  • Health and life insurance
  • Hybrid work model (remote + in-office)
  • Real opportunities for career growth in a global organization focused on sustainability
This role involves up to 25% travel across the Mediterranean region.Join Vestas, a top wind turbine manufacturer, and become part of a global team that takes care of the planet-and each other.Ready to take action? Apply now and bring your skills in quality control to Vestas.

Vestas