
Zone IT Infrastructure Manager
- Murcia
- Permanente
- Tiempo completo
- Collaborate with the relevant stakeholders to define and execute the IT infrastructure strategy within the zone and the Eurofins Discovery Cloud.
- Implement and lead IT Service Management (ITSM) processes.
- Act as a Managed IT Service Provider for internal customers, building strong business relationships.
- Support the elaboration of the annual IT infrastructure budget.
- Install robust project management for infrastructure initiatives, cost control, and service delivery practices.
- Lead the Eurofins Discovery European Zone and Cloud IT Infra teams to ensure reliable, high-performing IT infrastructure services.
- Drive and execute, when applicable, day-to-day operations, ensuring system uptime, performance, and service continuity across the IT infrastructure landscape.
- Oversee the transformation of legacy systems into a segregated, state-of-the-art, secure, modern infrastructure.
- Implement Group and Regional IT infrastructure and security standards.
- Conduct and support regular audits and ensure compliance with security protocols and application regulations.
- Develop a high-performing IT team across multiple countries.
- Foster collaboration and share best practices across different legal entities and teams.
- Monitor and report on service quality and user satisfaction via KPIs and SLAs
- Master's degree in Computer Science or related field, or equivalent experience.
- Minimum 5 years of IT infrastructure leadership experience.
- Proven experience managing distributed teams in complex, international IT environments.
- Strong knowledge of AWS cloud infrastructure.
- Excellent verbal and written communication skills in English.
- PMP and ITIL Foundation certifications are strongly preferred.
- Familiarity with frameworks such as COBIT, TOGAF, Scrum, and Six Sigma.
- Experience using ITSM tools (e.g., ServiceNow).
- Understanding of compliance frameworks such as GxP or GDPR.