
Director, Global Operations Excellence- Cell Therapy
- Barcelona
- Permanente
- Tiempo completo
- Collaborate as part of the Study Management Functional Process Expert (SM FPE) network, and to be highly knowledgeable across numerous clinical process areas so as to have a unified global AZ process as is reasonably possible.
- Jointly responsible with CTCO BPQL and BPMO for the successful implementation of Cell Therapy-specific processes that meet the needs and considerations relevant to CTCO Study Management and Program Management Teams.
- Liaise and cooperate closely with BPMO in Process Quality and Learning (PQL) alongside system owners within Global Clinical Solutions (GCS) to ensure Cell Therapy-specific user requirements are met in all AZ global systems and processes, and to support effective implementation across GSTs
- Works closely with BPMO and owners of any AZ systems used by CTCO GSTs maintaining global process and tools and ensuring:
- Functional representation during development of process changes and improvements: providing functional inputs and leadership throughout the cycle of business process and procedural document changes
- Approving changes: Reviewing and managing the functional approval of all changes to clinical business processes and required procedural documents
- Process critical metrics & measurement: Developing, crafting and applying insights from process metrics to advise process and business improvement activities in their function
- Change agent to support the effective uptake and adoption of new and changed processes including directing comms and engagement effort in the functions to the right user communities
- First line of support for process users: supporting functional process users by answering questions arising from the user community
- Being the functional subject matter expert and maintaining industry standard methodology awareness and up to date knowledge of international standards, regulations and guidelines relevant for SM activities
- Being the first point of contact for the GST process users regarding any questions, queries (including R&D Process Portal Helpdesk tickets), issues or risks that arise at the process functional level and provide business knowledge and guidance to the function
- Advance to the BPMO, any issues or risks that cannot be resolved at the functional level
- Responsible for lifecycle management of relevant procedural documents guidelines, forms, non-mandatory templates and training materials and for ensuring compliance with applicable industry regulations and AstraZeneca Global and Local Policies
- Inspection accountability for Cell Therapy-specific procedural documents that impact GSTs and available, wherever reasonable, for internal and external inspections, audits and follow-up related to Cell Therapy-specific functional process questions
- Being the champion of the process and any relevant SOPs and working practices at the functional level
- Responsible for the effective and timely communication of information, and to support the development and delivery of high-quality training materials for the allocated are
- High level of business process, technology and Clinical Study information knowledge
- Experience in working successfully and collaboratively with external partners
- Demonstrated excellent written and verbal communication and influencing skills, negotiation, collaboration, problem solving, presentation, knowledge transfer (mentoring), conflict management and interpersonal skills
- Expert knowledge of Clinical Trials related international regulations, guidelines and standards (ICH GCP, FDA, EMA regulations and guidelines as minimum), as well as AZ internal standards and procedures, across functions