LDC Core Design Quote-to-Contract (Q2C) Workstream Lead

• Execute, and govern the LDC strategy aligned with Novartis’ vision.
• Implements approaches and frameworks in collaboration with LDC Release Management, Core Enablement, Adopt and other functional workstreams and other Core Functions.
• Foster a culture of excellence, collaboration, and continuous improvement within the program.
• Manage workstream KPIs and data & information requirements for their workstream, in coordination with the Program team.

• Work closely with other Functional workstreams, LDC Core Enablement, Adopt, GPOs, and Enterprise Data Owners (EDOs) to align on data management efforts.
• Champion cross-functional integration topics and dependencies.

• Manage all Design activities from Scoping to Build including Training.
• Accountable to ensure Standardization objectives are met.
• Release Scoping and F2C Activities for upcoming LDC releases: Coordinate the scoping of releases and ensure smooth transition from concept to delivery.
• Program Test Management: Implement testing approaches and oversee testing activities across projects.
• Lead functional Integration business scenarios and implement approach coordination across, Adopt and countries/sites/NOCCs.
• Ensure NFCM matrix accurately reflects the standardized business processes as per LDC, and evaluate opportunities to minimize redundancies (i.e., leaner control matrix)

• Ensure integration between Business and IT Controls topics, to enhance efficiency of compliance mainly in relation to IT Application Controls (NFCM / SOX relevant applications, interfaces, etc.).
• Support developing, mapping, and governing a common global customer-oriented process design based on aligned user requirements.
• Security and Access/profiles Governance: Develop and maintain security concepts and access controls. Ensure compliance with industry standards and internal guidelines.
• Retrofit of Releases: Manage and define actions to ensure the retrofit for existing live LDC releases.
• Triggered projects: regularly report on triggered projects, milestones, and performance metrics as per delivery model.

• Delivery of key milestones of the program on time, in quality and within budget, with full buy-in and support of country and global teams
• Establishment and achievement on key program milestones and KPIs on time, with quality and within budget
• Effectiveness of standardization and processes and master data
• Customer satisfaction with decision support, early warnings, special projects/tasks
• No critical findings in audits and inspections
• Value realization
• Development of talent, ensuring retention and succession planning in place, employee satisfaction

• Bachelor university degree or higher.

• English as necessary and additional language(s) preferred.

• At least 5+ years of senior management experience, ideally in a country general management role and/or senior management in a regional or global team.
• Proven experience in managing Projects, Programs, Business Process Transitions, Migrations & change Management with internal and external stakeholders.
• Ability to engage, influence and drive change with senior stakeholders.

• Expert level expertise in commercial contracting, rebating and revenue deduction forecasting processes with transactional customers (wholesalers, hospitals, pharmacies) across entire contract lifecycle in the pharmaceutical industry including:

• Defining, and developing contract (front end) and revenue (back end) architectures
• Defining contract & claims types (including claims maintenance, disputes & deduction management processes)
• Defining and determining all condition types related to condition contracts (on and off invoice, inclusion / exclusion rules)
• Defining contract/revenue lifecycle related reports
• Super user level of experience in Vistex contract, pricing and revenue management module or alternatively in S4/HANA Sales & Distribution module (SD)
• Excellent communication, collaboration, and leadership skills.
• Able to leverage networks of professionals across functions and business areas.
• Understands the competing organizational needs beyond own part of business.
• Able to interpret complex information and to influence internal and external peers.
• Role model for Novartis’ values and behaviors within the organization with ability to motivate and develop people.

Novartis