Regional Account Manager

PSA BDP

  • Algete, Madrid
  • Permanente
  • Tiempo completo
  • Hace 13 días
Job TitleRegional Account ManagerEducationHigh SchoolLocationMadrid - Algete, M 28110 ES (Primary)Career LevelManagerCategoryOperationsJob TypePermanentJob DescriptionThis role provides network operational focus for the customer around service KPI's and other specific targets or goals mutually determined by PSA BDP and the customer. Additionally, this role will be accountable to achieve the budgeted operating profit for the customer and to deliver cost savings to cover the overhead expense of this position.Responsibilities:
  • Provide support to the operations to ensure compliance of all SOP's and processes specific to the customer and insure yearly target achievement.
  • QBR Organization
  • Auditing of accepted standards and procedures within the Network specific to the customer.
  • Manage, on behalf of the commercial owner, the most complex Service Parts Logistics solutions for customer on a day-to-day basis to ensure that performance targets are met.
  • Day-to-day operational and service-related interactions; Scheduled on-site meetings and conference calls; Issue escalation and resolution; Overall cross-functional solution coordination; Consultative advisory services.
  • Implementation of the key customer account plan for the year.
  • Provide continuous improvement suggestions to the customers by analyzing existing solutions and identifying & implementing service enhancements on an ongoing basis.
  • Reporting cargo movements to principals on daily basis
  • Cargo bookings with shipping lines, conclude contractual rates with principals + trucking companies
Exemption TypeExempt (Salaried)Job Requirements▪+5 years of detailed experience of logistics and forwarding operations/regulations and documentation.▪Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.▪Computer literacy with Microsoft Software applications and /or other market leading software applications.▪Experience in account management and as control tower, project management, supply chain management and/or experience in a chemical/life science/consumer products/retail company.▪Experience or working within a matrixed environment.

PSA BDP