Account Manager Spanish Market

• Build strong client relationships and understand their requirements through regular video calls to create engagement and provide them with product updates.
• It involves understanding the client's needs and goals and go-to person for anything and everything related to the client's experience
• Identify upsell opportunities to ensure the satisfaction of the clients and to add more value to their company.
• Analyze proactively your portfolio to make decisions and make an action plan for each company you are going to deal with.
• Recognize and proactively report trends, and potential weaknesses and help find the best solution to improve customers’ journeys and our product.
• You will work hand in hand with other teams (Sales, CX, Product, Engineering, Finance) to achieve Factorial's goals.

• You have Strategic Analytical Abilities and Exemplary Organizational Skills
• You are tech-savvy.
• You have experience managing customer portfolios (B2B) minimum 1 year.
• Experience with the SaaS environment is a plus.
• You have excellent communication skills and empathy.
• You are good at multitasking, problem solving and great team worker.
• You are proactive and you like to put forward new ideas.
• You have previous experience dealing with churn cases (retention).
• You have done upselling.
• You have worked through KPI
• A proficient level of Spanish is required & professional English.We are international!

• Hunter mentality, hungry, persistent and ready to hustle.
• Have 1/2 years experience as a Sales Channel Manager at a SaaS-based company or digital-transformation environments.
• You are a good communicator and you empathize quickly with people.
• You are proactive and you like to put forward new ideas.
• A proficient level of Spanish is required & professional English.We are international!

• You have been part of the construction of a Business Unit/team from scratch.
• Experience with partnership or channel sales.
• You have knowledge/experience in Human Resources/Software/Payroll.
• Experience in full cycle Sales B2B.
• Experience dealing with SMBs.

• High growth, multicultural and friendly environment
• Continuous training and learning based on your needs
• Alan private health insurance
• Healthy life with Gympass(Gyms, pools, outdoor classes) ♂
• Save expenses with Cobee
• Language classes with Yolk Academy
• Get the most out of your salary with Payflow

• Breakfast in the office and organic
• Nora and Apetit discounts sushi
• Pet Friendly

• We learn and teach: We're dedicated to learning something new every day and, above all, share it.
• We partner: Every decision is a team decision. We trust each other.
• We grow fast: We act fast. We think that the worst mistake is not learning from them.

Factorial