PORT OPERATIONS SUPERVISOR
Black Bull Group
- Sevilla
- Permanente
- Tiempo completo
- Managing relationships with suppliers, creating long-term strategic alliances.
- Coordinate operations so that the service is provided in a timely manner.
- Ensure the highest quality in the service provided to the customer.
- The main tasks to comply with the position responsibilities are:
- Prepare the operation during the vessel pre-arrival both with the supplier and the client.
- Coordinate with the Commercial Department during the pre and post arrival.
- Request for quotations to suppliers.
- Review the quotations and price validation. Sending to the Commercial Department and/or to the client.
- Control of the operation during the entire stopover.
- Resolve customer and supplier issues.
- Continuous communication with the customer and attention to all their needs.
- Coordination of the service during the whole stopover.
- Incorporate the information in the CRM.
- Preparation of daily reports.
- Maintain fluid and constant communication with the local agent.
- Ensure that the local agent performs the service according to Black Bull's quality standards.
- Visit the vessel and stay in port during the operation when required.
- Control of PDAs (RTOPs).
- Control of services rendered during and at the end of the call.
- Review of delivery notes and supplier invoices.
- Attention to customer requirements 24/7.
- Continuous negotiation with suppliers.
- Visiting customers before, during and after operations
- Vessel operations and/or shipping experience. Current and proven track record in port and maritime sector.
- Knowledge of Defense Sector and international experience would be a plus.
- Proficient in MS Office (MS Excel, MS Power Point, MS Word) and Adobe.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to multi-task.
- Fluent in English & Spanish. One of the following languages is a plus: French, Portuguese, Italian and/or Arabic.