Contract Administrator with native level of French

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  • Barcelona
  • Permanente
  • Tiempo completo
  • Hace 1 día
The role is part of a new team being created and growing in our Barcelona Shared Service Centre. This team will be in charge of a range of Staff/HR Operations for our Temporary workers business across Europe. The Middle Office team has both a Customer Service as Transactional component ensuring thatour temp contractors & freelancers (hereafter: Candidates) that we place at our customers get excellent support during their assignment.This position within the Middle Office will focus on the Administration for our temp employees in France.Administrative tasks:Be responsible for medical visits scheduling for our candidates (This includes scheduling, cancellation management, absences management and follow up on results etc..).
In contact with Candidates and Customers to collect relevant information and assure attendance to appointments.
Assure communication with our medical centers and promote relationships.
Perform compliance checks on the information and documents received (accuracy, relevance, validity, etc)The right incumbent for this role therefore is someone with attention to detail and is keen to understand how all these different processes impact each otherSecondary tasks:Support Invoice processing, PO creation and Supplier management if required.
Support on other activities such as sick leave process, payroll queries, expenses, platforms support, documentation requests etc.. when needed.
Provide accurate and timely responses to internal and external customers queries & requests. A strong culture of ownership & accountability is desired
Support continuous improvement effort to reduce error and cycle time, improve accuracy & efficiency
Support the project team to any migration related activitiesPageGroup changes lives for People through Creating Opportunity to reach Potential. It´s important to understand that the Middle Office team interacts with people in a key moment in their lives: when changing jobs. The ideal incumbent therefore has strong empathy and cares for excellent customer service.Ideally prior experience of:
working in shared service center environment
working in Administration, HR Services, Accounts Payables, Billing and/or Customer Service
working for the French market
collaborating effectively with international team/cross-team to deliver
Fluency in French and English. Any additional European language is a must (Dutch, German or Portuguese). Spanish is a strong plus.
Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
Excellent customer-focus & communication skills (written & verbal)
Excellent organizational skills and ability to work under pressure & manage deadlines?
Ability to work independently, take initiatives, continuous improvement mindset
Ideally at ease with Excel

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