Contract Administrator with native level of FrenchPosition Purpose:The role is part of a new team being created and growing in our Barcelona Shared Service Centre. This team will be in charge of a range of Staff/HR Operations for our Temporary workers business across Europe. The Middle Office team has both a Customer Service as Transactional component ensuring that our temp contractors & freelancers (hereafter: Candidates) that we place at our customers get excellent support during their assignment.This position within the Middle Office will focus on the Administration for our temp employees in France.Administrative tasks:
Be responsible for medical visits scheduling for our candidates (This includes scheduling, cancellation management, absences management and follow up on results etc..).
In contact with Candidates and Customers to collect relevant information and assure attendance to appointments.
Assure communication with our medical centers and promote relationships.
Perform compliance checks on the information and documents received (accuracy, relevance, validity, etc)
The right incumbent for this role therefore is someone with attention to detail and is keen to understand how all these different processes impact each otherSecondary tasks:
Support Invoice processing, PO creation and Supplier management if required.
Support on other activities such as sick leave process, payroll queries, expenses, platforms support, documentation requests etc.. when needed.
Provide accurate and timely responses to internal and external customers queries & requests. A strong culture of ownership & accountability is desired
Support continuous improvement effort to reduce error and cycle time, improve accuracy & efficiency
Support the project team to any migration related activities
PageGroup changes lives for People through Creating Opportunity to reach Potential. It´s important to understand that the Middle Office team interacts with people in a key moment in their lives: when changing jobs. The ideal incumbent therefore has strong empathy and cares for excellent customer service.Great opportunity to boost your career!International Company SSC in Barcelona
Ideally prior experience of:
working in shared service center environment
working in Administration, HR Services, Accounts Payables, Billing and/or Customer Service
working for the French market
collaborating effectively with international team/cross-team to deliver
Fluency in French and English. Any additional European language is a must (Dutch, German or Portuguese). Spanish is a strong plus.
Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
Excellent customer-focus & communication skills (written & verbal)
Excellent organizational skills and ability to work under pressure & manage deadlines
Ability to work independently, take initiatives, continuous improvement mindset
Ideally at ease with Excel
At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.
Experience in a very multinational environment (+40 nationalities in the SSC)
Competitive compensation and benefits package in Barcelona, various well-being activity options
