SDR Outbound Quality Assurance

• Improve SDR productivity through structured analysis and feedback
• Assess lead quality from outbound lead generation team (volume vs. fit vs. conversion potential)
• Standardize qualification criteria and objection handling
• Shorten ramp-up time and reduce performance variance across reps
• Improve the lead handling process in terms of channels, processes, and handoffs

• Increase L2D Conversion Rate by x%
• % of outbound leads reviewed weekly
• Territory enrichment review
• SDR productivity metrics: calls, connects, qualified opps/hour
• Lead quality score (fit + intent) and conversion rate by source
• Coaching coverage: % of reps coached/month
• Average ramp-up time for new SDRs

• Excellent English skills (spoken and written); additional languages are a plus
• Previous experience: 2+ years in Sales, SDR, Sales Ops, SDR Operations, or Client Acquisition; SaaS is a strong plus
• Analytical mindset with attention to detail
• Strong communicator who enjoys coaching and providing constructive feedback
• Team player who collaborates closely with Sales, RevOps & Enablement
• Thrives in a fast-paced, international SaaS scale-up environment

• High growth, multicultural and friendly environment
• Save expenses with Cobee and get your salary in advance with Payflow
• Healthy life with Gympass ♀
• Alan as private health insurance
• Language classes with Yolk Academy
• Syra discounts, Nora & Apeteat lunch
• Breakfast in the office, organic fruit and free caffeine and theine☕
• Flexible schedules ⏰, pet Friendly and no dress code!

• We own it: We take responsibility for every project. We make decisions, not excuses.
• We learn and teach: We're dedicated to learning something new every day and, above all, share it.
• We partner: Every decision is a team decision. We trust each other.
• We grow fast: We act fast. We think that the worst mistake is not learning from them.

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