Copy of German Customer Support Advisor – Hotel Chain | Malaga, Spain

Málaga
Permanente
Tiempo completo

Hace 2 meses

Are you a Dutch speaker with a passion for customer service and a love for travel? ✨ If you're looking for an exciting opportunity to work with an amazing hotel chain in sunny Málaga, we want you on our team! As a Dutch Customer Support Advisor, you'll help guests from around the world with their inquiries and ensure they have the best stay possible.About the Role:We are looking for a Dutch-speaking Customer Support Advisor to join a renowned hotel chain in Málaga. You’ll be the first point of contact for German-speaking customers, handling inquiries and ensuring a seamless experience for hotel guests. You’ll work directly with customers over the phone to answer questions, resolve issues, and provide information about hotel services.What You’ll Do:

Handle incoming customer calls in Dutch, assisting with bookings, inquiries, and support.
Provide clear and professional communication to resolve customer issues.
Ensure customer satisfaction by delivering excellent service.
Handle a variety of customer queries, from booking confirmations to special requests.

What We’re Looking For:

Dutch: Native or bilingual level
English: Advanced (minimum C1)
Ability to work 39 hours/week with alternating weekends
A valid NIE, NAF, and a Spanish bank account

What You’ll Get:

Fixed monthly salary + bonus
Onsite Training: From 9 AM to 6 PM
Location: Malaga
Contract: Indefinite term, with a 2-month probation period
Work Schedule: Flexible hours with alternating weekends

If you’re looking to work in a dynamic customer service role for a top hotel brand in Spain, this is the opportunity for you! Apply now and join our team in Málaga!

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