Portuguese/Spanish Customer Support Advisor – Hotel Chain | Malaga, Spain

Work International

  • Málaga
  • Permanente
  • Tiempo completo
  • Hace 2 meses
Are you a Portuguese speaker with a C1 level in Spanish, and a passion for customer service and a love for travel? ✨ If you're looking for an exciting opportunity to work with an amazing hotel chain in sunny Málaga, we want you on our team! As a Portuguese/Spanish Customer Support Advisor, you'll help guests from around the world with their inquiries and ensure they have the best stay possible.About the Role:We are looking for a Portuguese -speaking Customer Support Advisor to join a renowned hotel chain in Málaga. You’ll be the first point of contact for German-speaking customers, handling inquiries and ensuring a seamless experience for hotel guests. You’ll work directly with customers over the phone to answer questions, resolve issues, and provide information about hotel services.What You’ll Do:
  • Handle incoming customer calls in Portuguese , assisting with bookings, inquiries, and support.
  • Provide clear and professional communication to resolve customer issues.
  • Ensure customer satisfaction by delivering excellent service.
  • Handle a variety of customer queries, from booking confirmations to special requests.
What We’re Looking For:
  • Portuguese : Native or bilingual
  • Spanish: C1 level
  • English: Advanced (minimum C1)
  • Ability to work 39 hours/week with alternating weekends
  • A valid NIE, NAF, and a Spanish bank account
What You’ll Get:
  • Fixed monthly salary + bonus
  • Onsite Training: From 9 AM to 6 PM
  • Location: Malaga
  • Contract: Indefinite term, with a 2-month probation period
  • Work Schedule: Flexible hours with alternating weekends
If you’re looking to work in a dynamic customer service role for a top hotel brand in Spain, this is the opportunity for you! Apply now and join our team in Málaga!

Work International