Solution Analyst
rindus
- Málaga
- 35.000-45.000 € al año
- Permanente
- Tiempo completo
Then grab this opportunity to join us in a pivotal role as the first point of contact for our many customers. At the same time, you become part of an international organization where great colleagues are eager to welcome you to the team.Join Stibo DX Support
At Stibo DX, we offer editorial platforms for large media houses across the globe and our portfolio of products is constantly growing. Joining us at our Support department's, you become part of an international setting where colleagues work in teams from various locations across the globe to help our customers solve issues with our products.
In this bustling environment, you will be exposed to our complete product catalog, technologies, and operational solutions. We offer both on-premise as well as cloud-based SaaS solutions built on Amazon Cloud - all while preparing for the future cloud, offering you the opportunity to explore a myriad of techs.Help our customer resolve their issues
As Support Analyst, you will dive into a world of code, database systems, virtualization technologies, networks, servers, and more as you draw on your already extensive experience to resolve customer issues. Doing so, you can look forward to managing incident reports from the customer's second-level support and communicating directly with their IT staff to resolve the issues.More specifically, you will:
- Handle incoming reports and requests in our ticket system
- Research, diagnose, troubleshoot, and identify solutions to resolve issues
You are known as a self-motivated and proactive problem solver. Your great interpersonal skills ensure that you can collaborate with colleagues as well as customers in a global setting. Also, you are always looking to learn and adopt new technical skills. Locate, create, and manage workaroundsWhat you'll bring
- Have a bachelor's or master's degree in computer science, engineering, or equivalent
- Have a minimum of 5+ years of experience in software development, with a focus on Java as the primary language, but proficiency in other languages is advantageous
- Have experience with Docker/Containers
- Are familiar with Linux or other Unix-based operating systems
- Are proficient in web technologies
- Have experience in running and tuning databases, such as MySQL
- Know about infrastructure, network technologies and application security
- Familiarity with Bash, Python, PHP, Perl, Java, Tomcat, Nginx is a plus
- Speak and write English
⚖️ Working model: Hybrid (twice a week at the office). Possibility of working on-call.
☄️ Expected salary range 35.000 - 45.000 EUR gross per year, depending on knowledge and experience
⛱ 23 holiday days.
✔️ DKV private health insurance from day 1.
⛹ Gym Sponsorship.
✏️ English and German language classes.
✊ A young and ambitious team that knows when to work but also when to have fun (Pizza day, Summer event, Padel Tournaments, etc).Your applicationThank you for considering a career at rindus GmbH. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@rindus.de.*Uploading document. Please wait.Send application Please add all mandatory information with a * to send your application.