Sr Account Manager Regions Spain (They/She/He)

• We have an ''office-first'' culture and we place collaboration at the center of everything we do!
• We have a non-vanilla personality and feedback mindset. We don't shy away from difficult conversations - we see them as a gift!
• We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.

• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
• We take ownership of our career development. We don't believe in linear and predictable career paths - we create the job of our dreams!
• We embrace opportunities to move the needle and make an impact beyond our scope.

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
• We invest in doing good by dedicating time and resources into social and environmental initiatives.
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

• Be part of Madrid Region's team of Spain based in the Madrid office
• Establish excellent relationships with Glovo's partners through consistent and proactive communication, identifying their needs and building engagement (Partner's meetings and business reviews).
• Manage a high performing team of 2 people ensuring alignment with overall business objectives.
• Ensure career development and professional growth of your team via 1-1s, performance reviews and recurrent feedback.
• Evaluate, follow up and build reports of your team portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling) .
• Ensure that Glovo has the best content by signing preferred partnerships with partners.
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
• Improve Glovo's revenue through commission renegotiation and selling assets.
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.

• At least 4 years of experience in high-performance and fast-paced environments ((startup, investment banking, top consulting firms or top tech companies).
• Bachelor in Business Administration, Marketing or Industrial Engineering is a plus.
• Relevant experience leading cross functional teams with 4+ people and excellent in stakeholder management.
• Computer literate; good knowledge of Google Docs and MS Office and Excel.
• Native Spanish Language is a must, English skills is a plus.
• Strong Commercial skills and customer obsession: you're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform.
• You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach.
• Project management: You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking.
• A data-driven mentality, taking decisions based on data and using good business judgment when necessary.
• You're extremely agile and thrive in ambiguous environments

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra annual time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Glovo