SaaS Manager

Cencora

  • España
  • Permanente
  • Tiempo completo
  • Hace 6 días
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job DetailsCencora Pharmalex is one of the leading service providers for the Pharmaceutical Industry globally and is specialized in all aspects of drugs and medical devices approval, of the market development and any action of effective product maintenance. The success of our company resides in the expert knowledge and high motivation of our employees. Working for Pharmalex means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career.Responsibilities:
  • Provide consulting, training and support on client-facing and internal projects as it relates to the organization’s Safety Database Hosted services and other Technology Systems for Pharmacovigilance.
  • Assist in designing, developing, implementing, improving, and maintaining technical solutions and service offerings for the Pharmacovigilance business area – in particular with its Safety Databases and Technology Systems for Pharmacovigilance, covering:
  • System setup and configuration.
  • Validation documentation creation, guidance and execution.
  • Training materials development and conduct.
  • Support during implementation and post go-live.
  • Administer Safety Databases (Pharmacovigilance and Medical Information (MI) modules) and/or other Technology Systems for Pharmacovigilance – including with regards to database configuration and user account management.
  • Provide second level support as part of the PTS Helpdesk.
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  • Analyse complex business needs presented by clients and the internal community – and recommend & implement solutions.
  • Provide project management and oversight for both client implementation and PharmaLex internal projects.
  • Participate in client audits and inspections.
  • Develop and review pertinent business area-related documents, procedures and working instructions (SOPs, WIs, and FAQs) in support of the Pharmacovigilance area, and ensuring that all activities are in adherence to such defined policies.
  • Deploy version updates, hot-fixes, and patches governed by controlled change request procedures.
  • Lead in designing and executing migrations in and out for hosted Safety Databases. .
  • Contribute with SME expertise to the Business Development process.
  • Mentor (Senior) Specialists and other team members.
  • Any other responsibilities as discussed and agreed to with Supervisor, including any other Platform Technology Systems strategic initiatives.
  • The employee agrees to take over primary listed tasks and responsibilities in other service lines, project management activities as client contact point and additional reasonable tasks that align with their abilities, qualification and training, if required.
What Cencora offers​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full timeAffiliated Companies Affiliated Companies: PharmaLex Spain S.L.U.Equal Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Cencora