Global Operations Associate
- Barcelona
- Permanente
- Tiempo completo
- Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
- Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
- Follow standard operating procedures (SOP)
- Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed.
- Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior
- Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
- Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
- Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
- BA/BS Degree or completed professional training as forwarding agent
- 1-2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations (ocean freight knowledge is a plus)
- Fluent in Spanish and English (other European languages are a plus)
- Able to adapt to new technology and can thrive in a fast paced environment
- Effective time management. Be able to properly prioritize and manage a large volume of tasks
- Attention to detail
- Ability to effectively seek and receive feedback
- Effective communication both verbally and in writing
- Teamwork and relationship building
- Orientation towards working smarter and adopting best practices and standardization
- Problem-solving capabilities
- A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
- An opportunity to contribute to one of the fastest-growing companies, where you'll have the chance to create a global impact while being a part of a thriving multinational environment
- Lunch food budget 12 euros per person reimbursement. Snacks and soft drinks available in our office on daily basis
- 22 vacation days
- Medical Insurance: Flexport covers 100% of the premium for employees.
- Life & AD&D Insurance fully funded by Flexport
- Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
- Employee assistance program via Aetna Resources For Living. Flexport offers an employer-sponsored program available at no cost to you and all household members.
- Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life - the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.