F&B Director 5* Hotel Madrid
JCI Talent Search
- Madrid
- Permanente
- Tiempo completo
-Establish and maintain accurate inventory records. Participate in periodic department inventories. Recommend appropriate actions based on results of inventory reporting.
-Monitor operations to ensure a consistent sequence of service is followed and all brand standards are properly executed.
-Ensure the proper handling, maintenance, storage, and security of all department equipment.
-Ensure compliance with all applicable laws and regulations.
-Prepare and execute business plans to ensure the maximization of department performance.
-Communicate the role that each employee has in their achievement and ensure accountability.
-Analyze and identify financial opportunities including cost controls, productivity levels, and revenue generation.
-Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly.
-Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs.
-Balance staffing levels and labor to achieve ideal employee/guest engagement and cost ratio.
-Attract and select the best talent available from inside or outside the organization.
-Develop and implement strategies to retain staff.
-Train, coach, supervisors, and employees to achieve their career goals and maximize their potential.Skills required for the position:-5 + years of operating experience in a similar position in a high-end restaurant group or in the Food and Beverage department of a luxury hotel
-Degree/diploma or an equivalent combination of education and experience that provides knowledge, skill, and ability sufficient to successfully perform the duties of the position.
-High energy with effective and influential people skills. Positive attitude and the desire to motivate others.
-Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming.
-Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
-Strong communication and listening skills and excellent speaking, reading, and writing ability.
-Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization.
-Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, etc)
-Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
-Ability to work evenings, weekends and holidays as need it.Aptitudes y conocimientos deseados:
Deep understanding of lifestyle hotels and premium dining products and services. Graduate or diploma in Hotel Management, Food and Beverage, or a related field. Native verbal and written Spanish level. Fluency in English: additional languages preferred. 5 years of service industry experience 5 years of customer service experience