Responsable de front office
MUTARE
- Barcelona
- Permanente
- Tiempo completo
- Market research of the country.
- Make outbound calls (cold calling) to acquire new clients and present the company’s products/services.
- Negotiate commercial terms, close sales, and ensure follow-up to guarantee customer satisfaction.
- Identify business opportunities in international markets and collaborate with the sales team to prioritize objectives.
- Build strong relationships with international clients by understanding their needs and offering customized solutions.
- Regularly follow up with existing clients to encourage loyalty and promote upselling opportunities.
- Maintain and update the client database in the company’s CRM system.
- Monitor sales results and analyze key metrics to ensure goal achievement.
- Prepare periodic reports on sales progress, market feedback, and recommendations for process improvement.
- Work closely with other teams, such as marketing and logistics, to coordinate international sales strategies.
- Contribute to the continuous improvement of sales scripts, communication strategies, and promotional materials.
- Degree in Business Administration, International Commerce, Marketing, or related fields (preferred).
- Specific training in sales or customer service is a plus.
- At least 2 years of experience in sales, preferably in international markets and B2B accounts.
- Familiarity with CRM systems and digital sales tools.
- Advanced proficiency in English (mandatory).
- Knowledge of additional languages, such as Spanish and French is highly valued.
- Excellent communication and negotiation skills.
- Results-driven mindset with the ability to work under sales targets.
- Proactive and self-motivated in a dynamic environment.
- Competitive salary with performance-based commissions.
- Opportunity to work in an international environment.
- Continuous training for professional development.
- Based in Barcelona