
Concession Manager
- Madrid
- Permanente
- Tiempo completo
- Drive and exceed sales targets, KPIs, and key business metrics
- Analyse sales performance and customer trends to identify business opportunities and implement action plans.
- Influence product strategy by working closely with the buying and planning team to ensure localized and commercially viable assortments.
- Collaborate with Visual Merchandising and field teams to align store presentation with trade performance insights.
- Partner with Marketing to activate footfall-driving initiatives (e.g. events, pop-ups, branded assets).
- Lead internal field calls, concession reviews, and quarterly business reviews with department store stakeholders.
- Partner with Finance to review and manage P&L, executing targeted actions to drive profitability.
- Identify new commercial opportunities to grow the concession channel.
- Lead and coordinate new store openings, closures, or relocations.
- Assess refurbishment opportunities to elevate brand experience and performance.
- Develop strong partnerships and regular communication with retailer partners to support business development.
- Ensure promotional strategies are implemented consistently both internally and in collaboration retail partners.
- Work cross-functionally with eCommerce and Wholesale teams to ensure alignment on pricing, inventory, and product strategies.
- Ensure contracts and operating agreements with department store partners are up to date and well maintained.
- Minimum 3 years’ experience in a retail or wholesale management role, within a luxury or premium fashion brand
- Strong commercial awareness with the ability to interpret and act on data
- Proven ability to lead and project manage across multiple stakeholders
- Excellent communication and interpersonal skills, with fluency in Spanish and English
- Results-driven with a hands-on approach
- Professional with a brand-ambassador mindset
- Adaptable and resilient in a fast-paced environment
- Ability to collaborate across multiple teams to drive results
- Customer-first mentality
- Cross-brand Discount
- Exclusive Employee Sales
- Paid Parental Leave
- Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace)
- Hybrid working (3 days a week in the office)
- Pension Contribution
- Health Insurance and Protection Income offered