Associate Director Master's in Management, IE Business School
IE University
- Madrid
- Permanente
- Tiempo completo
- People-driven
- Change Builders
- Autonomy Enthusiasts
- Communication Enthusiasts
- Knowledge Champions
- Work closely with the Executive Director to coordinate the implementation of innovation introduced in the curriculum or elements that entail greater organizational complexity.
- Responsible for transversal projects: concentrations, dual degrees, electives, short exchanges, capstone project etc
- Maintain close contact with faculty to assure delivery of program experience related best practices, comment on student or section issues, feedback, etc.
- Meet with students in order to solve issues, offer advice, and/or give support with empathy and sensitivity.
- Lead regular meetings with class representatives as a channel to receive student feedback and to communicate important matters to the class.
- Follow-up with students under observation due to their academic performance.
- Identify ways to improve the student experience.
- Collaborate with other IE Departments – such as the Admissions, Marketing, Planning, Documentation, Student Services, Student Life, Registrar’s Office, Maintenance Dept., etc. – in order to ensure a successful student experience.
- Supervise and coordinate and Program Assistants and Program Coordinators with professionalism and professional maturity.
- Master’s degree in business or a related field.
- Minimum of 5 years work experience.
- Strong project management skills
- Team player that enjoys working with others in a collaborative environment and demonstrates a pro-active and positive attitude.
- Excellent communication and interpersonal skills, including the ability to actively listen and demonstrate empathy.
- Customer orientation in order to act as liaison to students, professors, internal and external stakeholders on questions and comments related to the academic program.
- Problem solving skills to quickly address concerns, queries and feedback in a constructive and action-oriented manner.
- Attention to detail
- Strong multi-tasking capabilities as well as a high level of accountability.
- Fluency in both English and Spanish is a must.