Assistant Account Manager - Croatia - M/F/NB (paid internship)

Click&Boat

  • Barcelona
  • Prácticas
  • Tiempo completo
  • Hace 2 meses
No information about remote work conditions has been provided for this job.What type of contract is offered for this position?Type of contract for this position: InternshipThe positionJob descriptionJoin our team!Click&Boat is the leading European boat rental platform. Our marketplace aims to make boating accessible around the world, and to provide private and professional boat owners with additional income from boat rentals.Since our conception in 2013 we have grown substantially and we have acquired 3 companies in 3 different European countries (Spain, Germany, and France) these last 4 years. In 2022, our growth has been powered by an incoming major equity fund and the world's largest boating marketplace.So far, we are opened for business in more than 50 countries and 600 destinations, and we are also a diverse team of 200 employees from 20 different countries.Our headquarters are based in Paris on a barge moored on the Seine River, and we also have offices in Marseille, Lorient, Hamburg, and Barcelona.Sounds good?We'd love for you to join us! With a rapidly growing company and a super work atmosphere; it's not a coincidence that we have been awarded the “Happy at Work!” badge.Preferred experienceTeam :In the frame of your internship, you will join the Supply team of Click&Boat, a business unit composed of an average of 25 people and divided into markets (France, Italy, Spain & Latam, South-East Europe, and New Markets).In Click&Boat, there are 3 main operational teams:Supply: which deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.Sales: which deals with tenants and supports them all along a booking process, from quotations to closing the deal.Customer Care: which represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).As part of your missions, you will join the Croatian team managed by Xavi, Head of Account Management - Italy, Spain and Croatia, and composed of 1 Senior Account Manager and 6 Account Managers.You will also work daily with the other business units of Click&Boat, especially with the Spanish Sales, Customer Care, and Marketing teams, to ensure consistency and efficiency in market-related activities.🚀 Missions:In the frame of Click&Boat's high season, we are looking for an Assistant Account Manager to support the Croatian & Italian Supply team in providing a high-quality service to partners (professional boat owners).With the guidance of Xavi (who will be your direct manager), you will perform the following tasks:1) Onboarding new partners (80%)You will be in charge of onboarding new partners in the Croatian and Italian market who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works.The accounts you onboard will be part of your portfolio, the business performances of which you will monitor and be responsible for.2) Account Management (20%)
  • You will be in charge of developing the commercial relationships with our partners in the Croatian and Italian market and you will closely follow the booking process, ultimately helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhance their engagement with the platform (answering their questions and doubts related to its use).
You will handle all onboardings on the phone and will then follow-up with the partners via email or messages.Your objective will be to improve the quality and performance of Click&Boat owners accounts.Why should you join us?Concrete experience: you will discover all aspects of the essential role of an Assistant Account Manager, by joining a structured team that will teach you how to deal with different owners and allow you to benefit from extensive training throughout your experience at Click&Boat. You will acquire many soft skills, such as communication and persuasion.Broad scope: you will be in contact with a broad range of owners, owning different types of boats, in different destinations.Multicultural team: you will be in contact with owners speaking your native language, while being part of an international team, enabling you to daily practice several languages with your colleagues daily.Dynamic scale-up environment: you will be able to join a fast-growing company, with high ambitions and ready to become the number one boat rental platform worldwide.Superb work atmosphere: you'll be able to work in a modern coworking based in Poblenou, with big rooftop with view over the Sagrada Familia, and a 20-minutes walk to the beach.Competitive salary : 800€ fix gross per month and 200€ gross as monthly bonus based on clear KPIs (bonuses will be received at the end of your internship).Perks: 1 day off offered per month, extensive internal training, lunch vouchers (Cobee), gym partnerships (Andjoy), breakfast every Monday morning, afterworks and team building activities offered.Start: April to end of August 2024Recruitment processTo be able to communicate with owners, you master both Croatian, Italian and English (bilingual or fluent level);You have ideally a first experience (internship or student / summer job) in a customer facing role;Dynamic and at ease on the phone, you are an excellent commercial;You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction;You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services;If you're interested in Click&Boat product, and in the boating industry it's of course a plus.You want to flourish in a growing scale-up and be a part of a young and international team? Join us!Want to know more?Rencontrez Victoire, Finance Operations ManagerRencontrez Jeremy, CEO and CofounderDiscover the companyExplore the company's profile or follow them to find out if they're the right fit!Are you satisfied with the format of our job posts?Your feedback helps us improve the Welcome to the Jungle experience.YesNoFollow them!The companyClick&Boat GroupMobile Apps, Tourism, E-commerce115 employeesFounded in 2013Average age: 28 years old50%50%Who are they?Created in December 2013, Click & Boat is a very strong growth company (+ 100% every year, fundraising of 4 million euros in 2018, acquisition of 4 companies in Spain, Germany and France over the last 18 months ) - their services are available in over 50 countries!They currently operate under 5 brands: Click & Boat, Nautal, Scansail, Oceans Evasion and Oceans Voyages.With a team of more than 150 employees of twenty different nationalities, their ambition is to continue to gain market share internationally and open new verticals to build the world leader in digital boating.The workplaceOffices and remote workWant to learn more about the offices and remote work policy? It's right here!These job openings might interest you!These companies are also recruiting for the position of “Sales”.Click&Boat Group7 days agoBarcelonaInternshipSaveAboutMeet usThe newsletter that does the jobRelevant advice, informative Q&As, inspirational portraits, newsworthy reports, videos, job openings, company profiles, and more.SubscribeYou can unsubscribe whenever you want. We won't bother you-we promise. To learn more about our data protection policy,

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