Supervisor In Room Dining - Four Seasons Resort Mallorca at Formentor
Four Seasons Hotels
- Mallorca, Baleares
- Permanente
- Tiempo completo
- Maintain an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for various meal periods in Room Service and manage My Bar.
- Train and supervise all Room Service and My Bar staff.
- Maintain a friendly manner with all guests when greeting them, and throughout their Room Service dining experience.
- Ensures a successful handling of the Room Service.
- Assist in effective and efficient methods for setting orders properly.
- Ensure the correct and consistent service techniques for various meal periods will be demonstrated by all staff members.
- Anticipate all materials and supplies and assure their availability.
- Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
- Observe daily conditions of all physical facilities and equipment in Room Service and My Bar; makes recommendations for corrections and improvements as needed.
- Prepare staff schedules which allow for appropriate service
- Communicate with other departments to ensure a supporting team of professionals.
- Execute functions or special receptions in rooms, suites and boardrooms.
- Promote good public relations and handle complaints or concerns of guests.
- Understand all food and beverage items offered, including ingredients, methods of preparation and proper service, as well as an expert knowledge of wines and spirits.
- Maintain a daily log for communication between Room Service staff and with upper management.
- Ensure the cleanliness of Room Service and guest hallways by enforcing clean-up schedules.
- Attend and participate in all required meetings.
- Promote teamwork and foster a harmonious working climate.
- Ensure a safe working environment for all employees within the Room Service and My Bar, and complete all accident reports promptly. Respond properly in any hotel emergency or safety situation.
- Participate in all inventories directly involved with the operation of the Room Service and My Bar.
- Use the computer system in ringing, printing and closing checks as well as shift report.
- Give complete support to the In Room Dining Manager and Assistant Manager and assumes responsibility for the room service upon the Managers absence.
- Perform other tasks or projects as assigned by hotel management and staff.
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals