Community Manager, Engagement Specialist - (French Native)+English

Findasense

  • Madrid
  • Permanente
  • Tiempo completo
  • Hace 13 días
  • Solicite fácilmente
The RoleThis position has the purpose of coordinating and managing direct communication through all digital channels in a proactive way; in this way we can maintain consumer satisfaction in line with our customers' needs.What will you do?
  • You will manage the community for our client's social networks, acting as a point of contact to solve any doubts.
  • You will be in charge of answering all comments and queries received, strengthening the link with consumers, and detecting possible trends or TT that may arise.
  • You will proactively participate in team meetings in order to report on the status of the project.
  • You will produce monthly quantitative and qualitative reports on community management performance.
  • You will research new trends in social media that contribute to content creation for current brands and/or clients.
RequirementsWho are you?- Someone who manages social networks and is up to date with what's new.- Sociable person who enjoys customer service and generating good engagement with everyone.- You are a native French speaker and bilingual in English.- Nice to Have: Spanish or another language (we speak English so don't worry if you don't speak Spanish).- Availability to work full time.- A digital content creator who is organized and attentive to detail (optional).Benefits
  • Enjoy 23 days of annual leave to relax and find your inner Zen🧘🏻
  • You'll have the day of your birthday all to yourself, so you can kick back and celebrate in style! 🎊🥳
  • Join our team and experience the incredible benefits of having major medical insurance coverage! 🩺
  • You have a connectivity allowance for expenses that may be incurred by remote working. 🛜
  • Enjoy the perks of flexible remuneration with Cobee's restaurant, transport, and childcare cards! 🤩
  • You are welcome to bring your furry friend to the office! 🐶🐱
  • Hybrid Work Environment 👩🏻‍💻
  • Work at your own pace with our flexible working hours 🌟
  • Exciting opportunities for career growth! 💯
  • Get ready for a rewarding opportunity! As part of this incredible role, you will have the chance to contribute your skills and time for a noble cause. Join our team and you will have the option for a 40 life-changing volunteer hours every year. 🌎
Why you should join us?At Findasense we are a global Customer Experience company, we rely on the power of data to create personalised experiences and execute strategies by creating relevant content. We believe in self-management, transparency and focus on a collaborative culture where our EPIC (Strategy, Purpose, Identity and Culture) model makes us unique, different and allows us to create long lasting relationships.

Findasense