Senior Presales Consultant

• Work closely with sales counterparts to build and execute account plans and engagement strategies, identifying opportunities for business growth, up-selling, and cross-selling.
• Proactively influence and define customer requirements in the pre-RFP stage to position our client's strengths.

• Develop and maintain strong relationships with clients at all levels by understanding their business needs and objectives.
• Deliver day-to-day technical account management with professional support.
• Seek customer feedback on products and services and provide input to the product management team for improvements.

• Understand or quickly learn customers' business and related solution requirements.
• Articulate our client's value proposition and technical benefits effectively to a wide range of stakeholders, from C-Level executives to technical/business/operations users.
• Communicate the value proposition of their solutions, considering country-specific business landscapes and trends.

• Collaborate with Technology, Product, Marketing, and other internal teams to drive client success and lead generation.
• Work closely with internal teams such as product management, delivery, support, and bid management to create proposals or RFP responses with attention to detail.

• Own and deliver end-to-end technical proposals and solution architecture in alignment with customer requirements and our client's offerings.
• Collaborate with the bid and supply chain teams to design optimal BoQs (bills of quantities) and ensure accurate cost capture.
• Manage customers’ technical objections, highlight competitive advantages, and seek creative solutions.

• Identify global and regional market and technology trends to shape customer requirements and influence the internal product roadmap.
• Engage with industry bodies and groups to stay updated on trends and create visibility for our client.

• Continuously train on new technologies and use cases relevant to our client's products and customer success.
• Provide product feedback, ease-of-use insights, and customer outcomes to their product management team.

• Desired Profile
• Skill Set: Technical –
• Technically inclined, problem solver with an understanding or hands-on experience in one or more of the following areas: Roaming VAS Solutions, Signaling Firewalls, Roaming Analytics and Customer Experience, Network APIs.
• Track record and proven ability to support the sales team to grow, bookings and profit targets for software license, bookings, maintenance and services.
• Proven ability to support proposals and solutioning for new customers and installed base.
• Deep understanding and hands on experience on End-to-End 4G & 5G network architecture and interfaces.
• Proficient in designing 4G and 5G roaming and security solutions.
• Good understanding of 3GPP, 5GMRR, GSMA FASG, ETSI NFV specifications.
• Proven experience in managing large accounts from a presales perspective.

• Cloud Platforms: OpenStack, VMware vCloud Director
• Orchestration Platforms: Kubernetes, ONAP
• DevOps tools: Docker, Jenkins, Nagios, Ansible
• Hypervisors: VMware vSphere, RHEL KVM
• Database & Storage: Couchbase, Crunchy DB, PostgreSQL
• Dialogic SS7 and SIGTRAN.
• Tektronix K12, Wireshark protocol analyzers, Microsoft project.
• Cloudera, Hadoop

• GSM MAP/CAMEL/IN
• SS7 (MTP3, SCCP, TCAP, MAP).
• SIGTRAN (M2PA, M3UA, SCTP), TCP/IP
• LTE (SCTP, DIAMETER)
• GTP
• 5G HTTP/2

MBR Partners