Key Account Manager & Product Specialist - Spain & Portugal
EBSCO
- Madrid
- Permanente
- Tiempo completo
- Work with EBSCO sales management to define and establish sales projections for the assigned territory.
- Personally visit designated accounts in the assigned territory and markets.
- Proactive approach to identify new business opportunities and drive growth initiatives within the assigned territory or market segment.
- Proficiency in understanding and detailing the range of products offered. Familiarity with the latest publications, journals and digital resources provided by the publisher.
- Proficiency in understanding and communicating the policy and process for traditional and open access publishing.
- Proficiency in understanding both the specific needs and requirements of customers and the market trends, as well as the competitive landscape within the academic traditional and open access publishing domain.
- Enter all relevant information related to sales into the EBSCO and the publisher Customer Relationship Management (CRM) tools to ensure proper follow-up and closure for each account.
- Attending designated conferences, meetings, trade shows or other events as assigned or needed.
- Provide informative training sessions for both customers and internal teams.
- Ability to develop comprehensive localized (if required) training materials and resources.
- Fluent in Spanish and English, both written and verbal.
- 5+ years of demonstrated experience within the academic publishing industry.
- Demonstrated Scientific, Technical and Medical (STM) professional background.
- Bachelor’s degree or higher.
- Proven track record of customer management, achieving sales targets and driving revenue growth.
- Competency in the use of personal computing, tablets, and other mobile devices to perform business
- functions including email communications, Microsoft Word, Microsoft Excel and Microsoft PowerPoint.
- Must be based in Spain, preferably Madrid.
- Knowledge of Portuguese.
- Master of Library and Information Science (MLIS or MLS), or equivalent degree.
- Experience hosting live sessions via Zoom, Teams, or other web conferencing tools.