General Manager

• Ensures that the formula, policies and methods are implemented correctly
• Works closely with the Area Managers and several central departments, including; Real Estate, Operations, Logistics, Buying and Human Resources
• Responsible for an excellent operation. Ensures that all stores comply with the following
• standards:
• Maintaining the focus areas

• Excellent stocked and clean stores in which process are being followed
• Opening of new stores without having to make any concessions on quality
• Ensuring that targets are reached
• Ensures that leadership throughout the organization is in line with the Company values and competencies
• Responsible for correct use of the respectable HR instruments such as; recruitment, training, coaching and absence management

• Strategy/Policy

• Provides input on the sales formula and policy from both local and country perspective
• Monitors competition and, if necessary, makes recommendations for actions to be taken

• People Management

• Steers the team towards the growth of the organization and pro-actively looks ahead whilst taking appropriate measures when needed
• Gives direct and constructive feedback about the delivered performance and personal developments related to future requirements and priorities
• Stimulates employees to join in on the thought process and to actively contribute to the development of new ideas and to learn from his/her own experiences and those of others
• Creates a work environment in which employees are continuously stimulated to develop themselves and to improve their performance
• Acts as a mentor or coach with the objective to develop the skills and competences of the employee
• Responsible for an optimal staffing, recruitment activities and retaining of employees within the department
• Fulfils an exemplary role in the organisation towards all employees
• Is to the point and clear in his/her communication on all levels within the organisation

• Result driven

• Prepares annual plans and controls during the year and ensures the operational objectives
• Sets up prognoses on several important KPI's (e.g. turnover and total wages) and analyses these results on shop-, regional- and country level

• University degree in Business Management or similar
• 5-10 years of professional experience in a leading role with responsibility for P&L as (Country)
• Sales Manager/Director in the retail discount sector
• Excellent specialised expertise in the field of setting up and managing a growing, structured organisation in a similar field

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