Middle Office Specialist (Fluency in English and German)
- Barcelona
- Permanente
- Tiempo completo
Gather and verify necessary information for contract creation, such as work permits and certificates of competence.
Create and manage purchase orders for candidates' own companies.
Review contracts generated by the system.
Create and maintain client and candidate master data in Enterprise Resource Planning (ERP) systems to ensure timesheets can be logged and accurate invoices can be generated and reconciled with incoming bills.
Handle client invoicing, including:
Uploading invoices to customer portals
Reconciling receivables with candidate billsGenerate reports to meet business needs.
Support to our stakeholders.The ideal candidate for this role is someone who pays close attention to detail, is eager to understand how various processes interconnect and influence one another, is hungry to learn, can work well in a team, and is motivated to help build business growth and optimize processes.Customer
service related tasksAlong the contract
life cycle there can be several interaction points with our stakeholders:
Communicate with Candidates to gather necessary information for accurate and timely contract creation.
Coordinate with recruitment consultants, local finance, payroll, and legal teams to manage timelines and data flows between Front, Back, and Middle Office.
Onboard Candidates by explaining the use of candidate portals and pay slip details.
Respond to Candidate inquiries.
Address Client queries.PageGroup changes lives by creating opportunities for people to reach their full potential. The Middle Office team plays a crucial role in this process, interacting with individuals during significant career transitions. Therefore, the ideal candidate possesses strong empathy and is dedicated to providing exceptional customer service.
About youPreferred Experience:
Working in a shared service center environment
Handling AP and/or Billing customer service
Collaborating effectively with international and cross
functional teams to achieve goalsLanguage Skills:
Fluency in English and German is essential
Proficiency in another EU language is required, with Spanish being highly advantageousKey Competencies:
Exceptional attention to detail and accuracy, ensuring information is correct, complete, and consistent
Strong customer focus and excellent communication skills, both written and verbal
Outstanding organizational skills, flexibility, and the ability to work under pressure and meet deadlines
Ability to work independently, take initiative, and maintain a continuous improvement mindset, while also being a team player
Proficiency in Excel is needed
Trabajos