Intern Service PV Support - Spain
- España
- Prácticas
- Tiempo completo
Since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:Backoffice support
- Develop and review documentation under the supervision of senior technical experts.
- Perform hands-on tests in a workshop environment of the documentation.
- Control the status of open tickets, understand the situation and search if the solution is included in any document. Propose wording and first draft.
- Review training documentation, correct typos and provide fresh feedback to fill gaps to improve it and complete it.
- Modify an update any technical document.
- Review and check rework documentation. Help to improve of summarize.
- Update the knowledge base.
- Support remotely to onsite engineers guiding them to find the proper documentation.
- Support remotely to onsite and remote engineers through the messaging platform to retrieve the required information and guide them through the debugging instructions of known issues.
- English B2 or higher. (Level will be tested during interview)
- Engineer or technical studies, industrial, electrical, electronic or communications.
- Tidy, organized, willing to learn and able to adapt to the needs of the department.
We are fighting every day to make our mission happen – Clean Power for All!With 650+GW of clean power presently installed worldwide, we are on the road to success!Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.Want to know more?