
Senior Production Support (Hybrid Málaga)
- Madrid
- Permanente
- Tiempo completo
- Functional analysis profile, a functional layer for incident analysis and support with experience in BAU teams, to be able to channel incidents, analyze them, and review them with the BAU technical team.
- +4 years’ experience in maintenance of web applications based on Java, ideally on Agile methodologies
- Certification in ITIL or a similar service management methodology (ServiceNow)
- Demonstrated ability to lead cross-functional teams and projects
- Advanced knowledge of web technologies, monitoring tools, and performance analysis
- Agile frameworks (Scrum and Kanban).
- User level knowledge JIRA, Confluence and Microsoft Teams tools.
- Knowledge of relational databases (SQL)
- Good english level (C1) you will be working with international teams.
- Experience with accounting and regulatory reporting on banking applications
- +2 years' experience of Service Request Manager role
- Good spanish level.
- 23 days of Annual Leave plus the 24th and 31st of December as discretionary days!
- Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).
- `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…)
- Free access to several training platforms
- Professional stability and career plans
- UST also, compensates referrals from which you could benefit when you refer professionals.
- The option to pick between 12 or 14 payments along the year.
- Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)
- UST Club Platform discounts and gym Access discounts