Global IT Specialist
Page Personnel
- Barcelona
- 55.000-65.000 € al año
- Permanente
- Tiempo completo
- Creating and maintaining an accurate inventory of the organization's hardware and software assets and CIs, such as devices, servers, cloud services, applications, etc.
- Linking assets and CIs to service requests, incidents, problems, changes, and workloads to provide visibility and context for IT teams and customers.
- Developing and implementing policies and procedures for the acquisition, maintenance, and disposal of assets and CIs, ensuring compliance with organizational standards and regulations
- Building and updating service maps and models to show the relationships and dependencies between assets and CIs and the services they support.
- Analyzing asset and CI data to identify opportunities for optimization, cost reduction, risk mitigation, and service improvement.
- Collaborating with other IT teams and stakeholders to plan and execute asset and CI-related projects and initiatives.
- Ensure effective management of the CMDB and that the content contained is accurate.
- Integrate IT asset management tools with SCCM and Azure Monitor to collect, analyze, and report on IT asset data and performance metrics.
- Develop, maintain, and execute Python scripts to automate and streamline IT asset management processes and workflows.
- Proficiency in using Jira Service Management's Assets feature, as well as other Atlassian products, such as Jira Software, Confluence, and Bitbucket
- Ability to create and manage asset and CI records, attributes, relationships, and lifecycles using Jira Service Management
- Ability to design and implement asset and CI workflows, rules, reports, and dashboards using Jira Service Management
- Attention to detail, accuracy, and quality.
- Strong knowledge of IT software and hardware, as well as the tools and processes for managing them throughout their lifecycle.
- Strong knowledge of IT software and hardware, as well as the tools and processes for managing them throughout their lifecycle.
- Experience in integrating IT asset management tools with SCCM and Azure Monitor and using them to manage and monitor IT assets across on-premises and cloud environments.