Group Product Manager - Foundational Systems

Madrid
Permanente
Tiempo completo

Hace 20 horas

Job Category: Ford Credit ServicesJob Description:The OpportunityThis is an exciting opportunity for a 9-month maternity cover position based in Madrid, Spain.Imagine leading the charge to maintain and enhance world-class foundational platforms and strategic product initiatives for Ford Credit globally, with a particular focus on the payments gateway and our core lending and customer servicing platforms across Germany, France, Italy, and Spain. As Group Product Manager, you'll have the opportunity to revolutionize how our financial services are built and delivered, empowering business operations with cutting-edge core systems and driving efficiency through innovative solutions built on strategic enterprise platforms and advanced technological capabilities.Ford Credit is searching for a Group Product Manager, Payments Gateway & Foundational Platforms (9-Month Maternity Cover), who will not only build and implement critical digital products and experiences within our core financial operations, including the payments gateway, lending platforms, and customer servicing platform, but also lead and manage a talented team to achieve this vision. These platforms will have the power to transform our relationship with our customers and our internal operations. You'll play a pivotal role in shaping the future of financial services at Ford Credit, driving improvements that enhance operational efficiency, support ongoing regulatory and legal requirements, enable new product development, and support the successful rollout of strategic technological capabilities across our global enterprise. You will be responsible for owning key features or whole product areas, delivering these to market, measuring their success, and continually pushing for their improvement.Responsibilities:As a Group Product Manager, Payments Gateway & Foundational Platforms (9-Month Maternity Cover), you will lead and manage a team responsible for the delivery and growth of our core enterprise platforms and strategic initiatives, focusing on maximizing the value of critical business systems, data services, and API capabilities, with a particular emphasis on the payments gateway, our lending and customer servicing platforms (DE, FR, IT, ES). You'll collaborate with and lead a diverse team of product managers, engineers, designers, and stakeholders across the globe to:

Lead a Global Team: Manage a diverse team across multiple geographies to ensure effective collaboration and communication in enhancing and maintaining the core platform.
Engage with Senior Stakeholders: Build and sustain strong relationships with senior stakeholders to ensure strategic alignment and prioritize platform goals.
Utilize Technical Expertise: Apply your technical skills to guide the team in developing new functionalities while efficiently managing the existing platform to ensure its robustness and efficiency.
Own and Shape the Roadmap: Take charge of the product roadmap, making strategic prioritization decisions to maximize impact and align with business objectives. Foster trust with team members and stakeholders throughout the process.
Maintain and Optimize: Ensure platforms, including the payments gateway, lending platforms, and customer servicing platform, remain current and up-to-date by working closely with technology partners and internal engineering teams to address technical updates, implement necessary changes, and drive continuous improvement.
Drive Operational Efficiency: Identify opportunities to streamline core business processes, reduce costs, and improve overall operational efficiency within the foundational platform ecosystem, including payment operations, loan origination and servicing, and regional customer support.
Foster Cross-Functional Collaboration: Work closely with product managers, engineers, designers, and stakeholders to ensure the overarching product vision is achieved.
Drive Innovation and Problem Solving: Identify and resolve business and customer challenges within the platform, transforming them into opportunities for innovation and improvement.
Ensure High-Quality Delivery: Collaborate with cross-functional teams to deliver impactful launches that ensure an exceptional internal and external customer experience.
Measure Performance Effectively: Continuously assess the performance of platform enhancements and features using quantitative and qualitative methods to ensure they solve customer problems and deliver value.

This is a unique opportunity to join a dynamic team and make a significant impact on Ford Credit's core operations and digital capabilities. If you are a results-oriented product leader with a passion for driving impactful change, we encourage you to apply.Qualifications:What we're looking forEssential Criteria

Platform Product Management Experience: 5+ years of experience working in product management for enterprise platforms, financial technology, or core business systems, with a strong understanding of large-scale system architecture, data flows, and integration patterns. Experience with payment gateways, lending platforms, or financial transaction systems is highly desirable.
Leadership & Influence: Proven ability to lead and influence cross-functional teams, including offshore engineering teams, to deliver complex projects on time and within budget. Demonstrated experience in building consensus and driving alignment among stakeholders with competing priorities.
Strategic Communication: Exceptional communication and presentation skills, with the ability to articulate a clear product vision and strategy to both technical and non-technical audiences. Proven ability to influence senior management and advocate for product priorities.
Product Lifecycle Management: A proven track record of leading the launch and management of software products (front-end, back-end, or both) throughout their lifecycle, ensuring alignment with strategic goals.
Analytical & Problem-Solving: Technically proficient with strong analytical and problem-solving skills, capable of leading teams to navigate complex challenges.
Data-Driven Decision Making: Employ a data-driven approach to product prioritization, utilizing data and analytics to inform decision-making and roadmap development at a strategic level.
Technical Aptitude: Strong technical aptitude with the ability to understand and discuss software architecture, API integrations, and data flows. Comfortable working with engineers to troubleshoot issues and design solutions.
Education: Bachelor's degree or equivalent combination of experience and education.

Desirable Criteria

Customer-Centricity: Ability to articulate the impact and benefit of digital services and applications as part of a wider customer journey or service blueprint. Strong advocate for the voice of the customer (both internal and external), integrating this insight into the decision-making process.
Innovation: Champions out-of-the-box thinking in developing product ideas and problem-solving, utilizing metrics and KPIs to drive decisions and roadmap direction.
Adaptability & Initiative: Thrives in a fast-paced, dynamic environment, adapting quickly to changing priorities. A self-starter who demonstrates initiative and self-drive to get the job done.

Additional Information:The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.This position is based in Madrid, and it is expected the successful candidate will be able to attend the Madrid office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.#LI-Hybrid#LI-MT3#FordCredit

Ford

Solicitar