Customer support advisor Icelandic Native Speaker - Majorel Barcelona
Majorel
- Barcelona
- Permanente
- Tiempo completo
- Icelandic native and advanced English
- Excellent communication and inter-personal skills both written and spoken
- User friendly PC skills: Office 365, CRM Database and other internal platforms
- Goal-oriented and self-assertive
- A problem-solving and solution-driven mentality
- A positive, motivated mindset that will help you deal with some tricky customer problems.
- An open mind to changing priorities and business processes.
- Affinity with travel platforms
- Experience within customer service or contact center environments will be valued.
- Availability to work from the office and from home (within 100km from the office)
- Obligatory studies finished: According to the legislation in Spain, a Document to prove it will be MANDATORY to be able to hire you. Meaning Obligatory studies as (mandatory studies in own language) ESO or High School. Any higher studies title will be an added value.
- 39h/week full-time contract (Monday to Sunday) with fixed working hours and 2 days off per week.
- Shift available: splift shift (09:00-20:00h)
- Starting with a Temporary Contract (1 month probation period) that could evolve into a Permanent contract for a long term based on project needs.
- Holidays: 27 working days of holidays/year
- “Feel Good” program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!
- Free private health insurance if interested when getting a permanent contract.
- Flexible remuneration in nursery school or transport if interested after probation period
- Incentive plan regarding project KPIs achievement
- Attractive employee referral bonus campaign
- A multicultural and international working environment
- Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)
- Free coffee every day and free fruit once a week
- Be part of an exciting department with great opportunities to grow your career.
- Initial training and continued personal coaching.