Team Name: Unannounced ProjectJob Title: Staff Quality AnalystRequisition ID: R024900Job Description:At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us!Job SummaryThe Staff Quality Analyst is a recognized expert, independent, impactful contributor within the Quality Assurance team, playing a vital role in the development of company products, games, and overall objectives. With a wealth of expertise and unique knowledge, they go beyond their daily responsibilities, taking the lead in developing new software development methods and process improvements. They lead significant projects and initiatives, creatively resolving complex issues and driving product quality objectives. This role actively engages in product development meetings, collaborating with stakeholders to achieve quality goals. Moreover, they provide mentorship and learning opportunities for other test analysts, ensuring they are equipped with the necessary tools and methodologies for success. Leveraging their extensive experience, this individual plays a crucial role in advancing quality assurance efforts, ensuring the success of key projects and business objectives.WHAT YOU BRING TO THE TABLEDrive test development, estimation, planning, execution, reporting, and closure activities.Document and maintain detailed records of test activities and make recommendations for test activities that support continuous improvement, up-to-date techniques, and the relevance of testing methodologies.Collaborate with cross functional teams to oversee designated test projects, activities, and features, establishing oneself as a technical expert within these areas.Analyze & monitor the software development processes and methods used to ensure quality. Approach quality from a technical design perspective, utilizing established development toolsets to engineer comprehensive test scenarios.Drive quality across all disciplines and ensure requirements and risks are continually either mitigated or accepted throughout the Software Development Life Cycle (SDLC).Enhance post launch support and deployment stability across both internal and production environments.Propose and influence new measures and Key Performance Indicators (KPIs) to validate and report on software quality.Adhere to department Service Level Agreements (SLAs) within project management (e.g., JIRA) and test-related tools (e.g., TestRail). Ensure deployment stability across all environments.Support the development of knowledge and skills in others through training, mentoring, and constructive feedback.Advocate for the user experience through the delivery of qualitative reporting.Perform other duties as assigned.MINIMUM REQUIREMENTSExperienceMinimum 5 years of experience in Quality Assurance or a similar role.Experience in writing, executing and monitoring test suites using a variety of technologies.Experience working with a global test team structure preferred.Practical experience with game engines, bug and task tracking systems, content and asset editors, and shared technologies.Knowledge & SkillsHigh School diploma or equivalent required. Bachelor’s Degree in a related field preferred.Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments.Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer.Proven ability to analyze, interpret, and act on data sets and complex workflows.Be an expert in multiple software testing methodologies.EXTRA POINTSWhite box testing experience.ISTQB® Certified Tester Advanced Level (CTAL) or equivalent. ISTQB® Certified Tester Expert Level (CTEL) or equivalent.Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL.High level of gaming knowledge and/or skill.Passion for Blizzard’s line of products and servicesYour PlatformBest known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.Our WorldActivision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!The video game industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partnersWe love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
