Tablet Hotels / Travel Specialist Agent for the Italian Market
- Barcelona
- 19.000 € al año
- Permanente
- Tiempo completo
- Customer Delight: Convert new users into loyal customers, resolve issues swiftly, and anticipate customer needs.
- Expert Support: Handle inquiries via phone, email, chat, and other channels, providing hotel recommendations, booking assistance, and technical support.
- Efficient Operations: Maintain timely communication, accurately input data, and adhere to processes.
- Brand Ambassador: Represent CPM and Tablet with professionalism and enthusiasm.
- Language Skills: Fluency in Italian and excellent English (written and spoken).
- Customer Focus: Passion for delivering exceptional customer service.
- Tech Savvy: Proficiency in Microsoft Office, Google Workspace, and chat platforms.
- Problem-Solver: Resourcefulness and a proactive approach to challenges.
- Team Player: Ability to collaborate effectively and work independently.
- Adaptability: Flexibility to work with different systems, processes, and clients.
- Travel Industry Experience: Preferred, but not essential.
- Start Date: November 2025
- Hours: 39h/week
- Work Schedule: Monday to Friday from 9:00 am to 6:00 pm
- Salary: €19,000 gross per year
- Monthly Incentives: Up to 100 EUR gross per month based on performance
- Holidays: 24 calendar days / 2 accrued days per month
- Work Model: Hybrid (6 days per month at the office) or WFH (if you already have this agreement)
- Training: 2 week of training, Monday to Friday from 9:00 am to 6:00 pm
- Office Location: Barcelona (La Sagrera)
- Career Growth: Ongoing training and development.
- Well-being Support: Confidential counselling and resources.
- Perks & Discounts: Exclusive offers and rewards.
- Health Benefits: Discounted health insurance.
- Skill Development: LinkedIn learning and certifications.
- Referral Program: Bring a friend and get a referral bonus.