Spanish Speaking Automotive Customer Advisor

Patrique Mercier Recruitment By Nellie

  • España
  • 16.000-20.000 € al año
  • Permanente
  • Tiempo completo
  • Hace 1 mes
  • Solicite fácilmente
Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Automotive Customer Advisor. This role is designed for individuals who enjoy working in the automotive sector and are eager to provide excellent service to Spanish-speaking customers.Responsibilities
  • Provide top-notch support to Spanish-speaking customers through live chat, email, and phone communications.
  • Address customer inquiries related to automotive products, services, and technical support with expertise.
  • Promote product features and benefits to enhance the customer experience and drive satisfaction.
  • Gather and analyze customer feedback to optimize service quality and offerings.
  • Engage with internal teams to resolve customer issues promptly and efficiently.
  • Keep abreast of industry trends and new automotive developments to provide informed advice to customers.
  • Record customer interactions accurately in the CRM system for effective tracking and future reference.
Requirements
  • Fluency in Spanish and English, both written and spoken.
  • Relevant experience in customer service, preferably in the automotive industry.
  • Genuine interest in automotive products and trends.
  • Outstanding communication skills and a passion for customer service.
  • Familiarity with customer service software and Microsoft Office applications.
  • Strong problem-solving skills with the ability to thrive in a fast-paced setting.
  • Flexibility to work evenings and weekends as required.
Benefits * Competitive Monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Training
  • Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  • Health Insurance
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • And Much More...

Patrique Mercier Recruitment By Nellie