Interim Middle Market Financial Lines Underwriting Support - 6 months

Madrid
Interino
Tiempo completo

Hace 1 mes

Job Category: Underwriting SupportJob Description:About ChubbChubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 33,000 people worldwide. Additional information can be found at:Are you looking for a customer centric role in the world of financial services? Do you excel in taking ownership, thinking outside of the box and putting the customer at the heart of what you do? Then this role could be the opportunity for you.As an Interim Middle Market Financial Lines Underwriting Support, you will work in a dynamic international environment within our Commercial Lines division in EMEA. Your role involves proactively supporting underwriting teams by delivering high-quality customer service, managing operational functions, and coordinating with various teams. You will oversee the entire process of producing and issuing insurance policies, collaborate with underwriters to create instructions for support teams, and handle some processing tasks directly. The role includes managing new business, renewals, and policy changes, all with a focus on customer-centric service and adherence to Chubb's standards.Key responsibilities

Opening submissions, archiving documentation, and preparing renewals by requesting and following up on information, obtaining loss runs, and preparing draft worksheets. Support underwriters by providing underwriting, regulatory, and compliance information, and preparing instructions for processing and issuing new business, renewals, endorsements, invoices, and documentation within required time frames and quality standards.
Be a focal point for internal colleagues, working closely with Segment leaders, Line Managers, Underwriters, and Service centers to deliver agreed client service standards. This involves troubleshooting and solving issues affecting the customer, such as following up with brokers on renewals and quotes and sending instructions to operations and MSU.
Address Broker administration queries regarding local market practices, market and service offerings, and regulatory/tax queries. Support the timely resolution of credit control queries and manage the UA Mailbox effectively, handling requests from UWR, brokers, and Credit Control.

Qualifications:

At least 2 years of experience in Operations.
Professional language skills in English. Portuguese would be a plus.
Previous experience in an underwriting support role is a plus.
Insurance background is preferred.
Competent in Microsoft Office - especially Excel.
Strong customer service skills and customer centric attitude.
Strong attention to detail and the desire to deliver and improve quality.
Problem resolution and decision-making skills.
Ability to work in a team environment as well as on own initiative.
Effective communication skills (written, verbal, active listening)
Ability to manage time, meet deadlines and prioritize.
Result/outcome focused, self-motivated, flexible and enthusiastic
Ability to manage with both internal and external parties
Professional approach to interact successfully with managers/colleagues/external suppliers
Team worker and also able to work on own initiative
Values continuous personal and professional development

What we offer in return:

29+ days of vacation a year
2 days working from home option + additional flexible days
Working from home allowance
Entry time flexibility
Meal allowance
Pension plan
Gympass
Comprehensive Learning & Development offer
Flexible Working

Integrity. Client Focus. Respect. Excellence. TeamworkOur core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.Diversity & InclusionAt Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity StatementIt is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for positions with Chubb Spain must be legally authorized to work in Spain.

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