Account Specialist Graduate
- Barcelona
- Permanente
- Tiempo completo
Contribute to society by creating value through innovation and entrepreneurship. By providing high-quality services that help our users and partners grow, we aim to advance and enrich society.ResponsabilitiesSupporting Accounts lead by Account Managers and Sr. Managers alikeTimely and satisfactory execution of administration of client programs, contributing to client satisfaction and the achievement of client and Rakuten Advertising revenue goals.Learning and understanding our products and use of our internal systemsManaging internal resources using them effectively and helping Account Managers provide a high level of service for the clientInteracting with clients via emailMaintaining internal relationships through daily email and weekly phone callsRequirements (Knowledge, Skills, Abilities)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.TechnicalEntry level candidates welcomeComfortable using ExcelAbility to learn PowerPoint and Rakuten Advertising tools and processesPersonal effectivenessHighly organisedProactive - continually looking to improve own role and that of your clientsInquisitive approach to continuously learning on the jobResponsiveness – acknowledging tasks within 24 hoursCommunicationExcellent written and verbal communicationStrong interpersonal skillsResults focusDetail-orientatedProof that you can work towards a deadlineTeamworkAbility to work well as a team and prioritise your workload based on company’s goalsBe able to share progress and updates on tasks with your teamUnderstanding of businessBasic understanding of the online advertising sectorSome good reasons to apply:Join a leading global tech company.Flexible work: hybrid model, flexible hours and Friday afternoon off!Fast-track your career in a high-growth environment.Interesting training resources & free language classes.Enjoy a great work atmosphere, team activities & offsites.Modern, sustainable offices near Barcelona beach. Wellbeing focused.Access wellbeing & mental health platforms.Free coffee, juice & lunch allowance in the office.Work with a diverse team of 24+ nationalities!Flexible Remuneration: medical insurance or extra funds for meals/commuting/childcare.Access to Urban Sports!Rakuten Shugi principles:Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. We expect “Rakutenians” to model these 5 “Shugi” Principles of Success:Always improve, always advance. With enough determination and effort, you can achieve anything.Be passionately professional. Be determined to be the best.Hypothesize - Practice - Validate - Shikumika. Success in business depends on making and executing concrete specific action plans.Maximize Customer Satisfaction. The greatest satisfaction in a service industry is to see our customers smile.Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage yourself and your team.Our D&I mission:Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless gender, age, sexual orientation, race, religion, culture, nationality, disability, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. To continue to provide innovative services, we strive to respect the uniqueness and values of every one of our Rakutenians, located all around the world, and to create environments where they are able to demonstrate their full potential.When a candidate applies for a position in a Rakuten Group Company, Candidates consent to the use and sharing of their information in accordance with the terms of the Rakuten Recruiting Privacy Policy. Please read the privacy Policy carefully before submitting your application on.Beware of fraudulent job offers claiming to be from Rakuten. Rakuten does not send unsolicited job offers or request money during the recruitment process. Learn more: