Danish Travel Advisor – Barcelona, Spain

Talingual

  • Barcelona
  • 22.249 € al año
  • Permanente
  • Tiempo completo
  • Hace 2 meses
Job DescriptionLocation: Barcelona, Spain
Salary: €22.249 gross/year
Schedule: Full-time (39 hours/week), rotational shifts between 09:00–20:00 (Monday to Sunday, 2 days off per week)
Holidays: 27 working days per yearOverview of the company:Our client is a global leader in digital business services, known for delivering world-class customer experiences for top international brands. They aim to build a work culture where employees feel motivated, supported, and proud of their work. In their vibrant Barcelona office, they are now looking to hire a Danish-speaking Travel Advisor to join their exciting team.RoleAs a Danish Travel Advisor, you will be supporting travelers and accommodation providers through a major online travel platform. Your main tasks include:
  • Understanding and identifying customer needs
  • Mediating between international travelers and accommodation providers
  • Clarifying inquiries regarding services, payments, or technical issues
  • Providing accurate information and following set procedures via email and phone
  • Ensuring a consistently high level of customer satisfaction
  • Working with various systems (CRM, Office 365, internal platforms)
RequirementsTo be successful in this role you need:
  • Fluency in Danish and advanced English
  • Prior experience in customer service (B2B or B2C) or contact center environments is valued
  • Excellent communication and listening skills (both written and spoken)
  • PC literacy and ability to work with tools such as Office 365 and CRM platforms
  • Strong problem-solving attitude and attention to detail
  • Open-mindedness toward changing business priorities and processes
  • Affinity with online travel/accommodation platforms
  • Availability to work from the office and from home (within 100 km of the office)
Benefits
  • Full salary: €22.249 gross/year
  • Temporary contract with the opportunity for a long-term permanent role
  • 3 weeks of paid initial training and continuous personal coaching
  • Feel Good Program: Enjoy activities like Spanish lessons, running clubs, beach volleyball, and more
  • Private health insurance offered with permanent contracts
  • Flexible perks after the probation period (e.g., childcare transport aid)
  • Work in a multicultural and international environment
  • Modern office located - easily accessible via public transport
  • Be part of a fast-growing industry with career growth opportunities
About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more atAbout CompanyTalingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.

Talingual