Technical Application Scientist I
Thermo Fisher Scientific
- Alcobendas, Madrid
- Permanente
- Tiempo completo
- Provide technical support for Thermo Fisher Scientific Life Sciences product lines and services by answering customer technical inquiries received via telephone, email or web chat
- Accurately record pertinent information from customer contacts in Customer Relationship Management system
- Participate in frequent trainings on products and continuing education on new applications and technologies
- Recommend and implement improvements in processes, FAQ and technical information
- Participate in additional special team or individual projects
- A BSc. or MSc. degree in Life Sciences or a similar field
- 1 year laboratory experience
- Effective communication, both written and oral
- Customer centric attitude
- Proficient in English and another language (French, German, Italian or Spanish)
- Competitive salary
- Annual Incentive bonus
- Generous benefits package
- Excellent career progression as part of a global organization
- An innovative and international working environment