Supervisor
- Barcelona
- Permanente
- Tiempo completo
Employment Type: Full-time
Industry: Outsourcing / BPO
Languages: Dutch (native/fluent) + English (B2+)
Compensation: Base salary + bonuses + benefits✨ What you’ll do:💼 Monitor and report on team performance
🗣 Provide regular feedback and motivate the team
📅 Organize weekly meetings and track training needs
🤝 Participate in recruitment with HR
⚖️ Manage disciplinary issues and communicate with management
📊 Collect, analyse, and report performance metrics
📞 Handle escalated customer cases and calls
📝 Keep processes and procedures up to date💡 What you bring:
🇳🇱 Native/fluent Dutch + strong English skills (B2+)
🖥 Solid IT knowledge (Windows, MS Office, internet configuration)
📈 Business awareness and customer service mindset
🗣 Excellent communication & leadership skills
⚡ Energetic, motivated, and resilient personality🎁 What’s in it for you:
💰 Competitive salary with bonuses
🌞 Relocation package to Barcelona
🍽 Meal allowance
🌟 Friendly, creative, and supportive work environment
📚 Tools and guidance to reach your full potential#DutchJobs #BarcelonaJobs #SupervisorRole #WibitCS #Recruitment #CustomerServiceJobs #BPOCareers #WorkAbroadI started with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.🚀 Join Our Network!
We’re always open to welcoming new talent into our growing community.🤝 Global Partnerships, Strong Workforce
Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients!