COALF is the pioneer in sustainable fashion and is now hiring. The brand was born in 2012 with the mission to create the first generation of recycled products with the same quality, design and technical properties as the best non-recycled showing to the world that there is no need to continue using natural resources in a careless way.#BecausethereisnoPlanetBYou will be part of our Customer Service team, servicing our wholesale customers. You will follow up the whole order to cash process of Italian and other International wholesale accounts.Your main missions will be:- Order entry & follow up (initial orders, reorders, samples orders, commercial swaps, etc)- Order book management / orders to cash conversion- Customer master data creation and maintenance- Follow up of sample sets and look books- Responding to wholesale customers' queries by telephone or email- Responding to sales agents queries by telephone or email- Handling wholesale customers' complaints and returns- Liaise with Sales, Logistics and Finance (AR)- Sales reportsLocation : MadridSalary: according to profileStart date. ASAP What do you need to apply ?Minimum 1 year of experience in a similar position, ideally in the Fashion IndustryUniversity degree in Business or similarFluent in English. Italian would be highly appreciated. Another European language is a plusAdvanced MS Excel skills & Experience with SAP Business One (B1) and JOOR is a plusGood communication and social skills, service-minded and organizedPro-active, problem solver and team-player