David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speaking Team Lead for their Barcelona office.Position: Team LeadLocation: Barcelona, SpainEmployment type: full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:
Lead and manage a team of sales professionals, ensuring both individual and team targets are consistently achieved.
Provide coaching, training, and development support to team members to enhance performance and professional growth.
Manage inbound leads and convert prospects into long-term clients by offering suitable product or service solutions.
Build and maintain strong client relationships, acting as a trusted advisor and effectively promoting company offerings.
Demonstrate strong personal sales performance while guiding customers through the full sales cycle and setting a positive example for the team.
Identify and resolve client challenges by delivering tailored, customer-focused solutions.
Collaborate with cross-functional teams to improve processes, streamline workflows, and enhance the overall customer experience.
Contribute to team efficiency and operational improvement through organization, innovation, and process enhancement.
Promote a positive, supportive team culture that values collaboration, recognition, and shared success.
REQUIREMENTS:
Native or fluent in Italian (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (at least B2).
Significant experience in inside sales within a dynamic, fast-paced environment, consistently exceeding sales targets while maintaining a strong customer-centric mindset.
Proven experience leading and coaching teams, with a commitment to developing talent and supporting team success, while also managing individual sales responsibilities.
Excellent organizational and time-management skills, with the ability to oversee both personal and team performance.
Highly driven, resilient, and motivated by achieving goals—both individually and as a team.
Comfortable with high-volume outreach and able to maintain consistent daily call activity while engaging effectively with prospects and clients.
Strong analytical skills with the ability to monitor KPIs, evaluate performance metrics, and implement plans to drive continuous improvement and results.
BENEFITS:
Excellent remuneration package based on experience, skills and performance
Great office location in Barcelona
Full paid training about the company and the project you will be working on
Career development program and specialized courses
Guidance and tools to reach career potential.
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
