Dutch speaking Onboarding Account Manager

The Lemon Consulting

  • Barcelona
  • Permanente
  • Tiempo completo
  • Hace 1 mes
  • Solicite fácilmente
This role is tailored for individuals who can navigate the complexities of the Benelux market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.Responsibilities
  • In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
  • Make outbound customer calls to promote and sell services.
  • Detect and understand customers objectives and offer adapted solutions for their needs.
  • Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
  • Be responsible for increasing spend and campaign´s upselling.
  • Create, maintain, and update a customer database with complete information.
  • Handle a high volume of potential clients daily through phone calls.
RequirementsRequirements
  • BA/BS degree (MA/MSc in Marketing or Communications preferred)
  • Language Skills: C2 level of Dutch and C1 level of English (French is a plus). Multilingual abilities are a plus due to the multilingual nature of the Benelux market.
  • 20 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
  • Able to work independently and meet goals with occasional supervision.
  • Familiar with managing customer data and using CRM tools to support business processes.
  • Uses AI tools to support daily tasks and improve outreach strategies.
  • Communicates clearly and effectively with different audiences.
  • Comfortable working toward goals in a collaborative environment.
  • Confident in delivering presentations and writing professional content.
  • Takes initiative and maintains a proactive, solution-oriented attitude.
  • Works well independently and contributes to team efforts
  • Understands business goals and supports strategic planning.
  • Capable of analyzing competitors and identifying trends to support positioning
  • Focused on customer satisfaction and providing helpful support.
Specialized Skills for the Benelux Market:
  • Market Understanding: clear understanding of the Benelux market, including cultural nuances and business practices.
  • Strategic Thinking: capability to identify and work alongside companies with growth potential.
  • Problem-Solving: complex problem-solving skills to navigate complex contexts.
  • Analytical Skills: proficiency in analyzing market trends and customer data.
  • Relationship Building: ability to build and maintain relationships with key stakeholders in the Benelux market.
  • Ability to unlock substantial opportunities within a market brimming with potential for expansion
  • Benelux cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
  • Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
  • Demonstrate a strong understanding of the existing digital marketing ecosystem in each Benelux country and be able to position Google Ads as a valuable and integrated solution.
  • Ability to manage more sophisticated questions about ROI and integration with other platforms.
  • Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
  • Ability to tailor outreach strategies that respect and address clients high focus on data privacy and protection.
BenefitsBenefits
  • Full-time (39 hours/week) hybrid position in Barcelona with a salary of 23.876 gross/year + up to 3.408 gross/year in bonus.
  • Referral Program: Earn up to 2,000 for bringing friends, depending on the language/project.
  • Relocation Support
  • Private Health Insurance.
  • Continuous skill development and certifications.
  • Clear career growth opportunities supported by coaches and a motivating team environment.
  • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
  • Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

The Lemon Consulting