
Dutch speaking Onboarding Account Manager
- Barcelona
- Permanente
- Tiempo completo
- In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
- Make outbound customer calls to promote and sell services.
- Detect and understand customers objectives and offer adapted solutions for their needs.
- Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
- Be responsible for increasing spend and campaign´s upselling.
- Create, maintain, and update a customer database with complete information.
- Handle a high volume of potential clients daily through phone calls.
- BA/BS degree (MA/MSc in Marketing or Communications preferred)
- Language Skills: C2 level of Dutch and C1 level of English (French is a plus). Multilingual abilities are a plus due to the multilingual nature of the Benelux market.
- 20 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
- Able to work independently and meet goals with occasional supervision.
- Familiar with managing customer data and using CRM tools to support business processes.
- Uses AI tools to support daily tasks and improve outreach strategies.
- Communicates clearly and effectively with different audiences.
- Comfortable working toward goals in a collaborative environment.
- Confident in delivering presentations and writing professional content.
- Takes initiative and maintains a proactive, solution-oriented attitude.
- Works well independently and contributes to team efforts
- Understands business goals and supports strategic planning.
- Capable of analyzing competitors and identifying trends to support positioning
- Focused on customer satisfaction and providing helpful support.
- Market Understanding: clear understanding of the Benelux market, including cultural nuances and business practices.
- Strategic Thinking: capability to identify and work alongside companies with growth potential.
- Problem-Solving: complex problem-solving skills to navigate complex contexts.
- Analytical Skills: proficiency in analyzing market trends and customer data.
- Relationship Building: ability to build and maintain relationships with key stakeholders in the Benelux market.
- Ability to unlock substantial opportunities within a market brimming with potential for expansion
- Benelux cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
- Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
- Demonstrate a strong understanding of the existing digital marketing ecosystem in each Benelux country and be able to position Google Ads as a valuable and integrated solution.
- Ability to manage more sophisticated questions about ROI and integration with other platforms.
- Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
- Ability to tailor outreach strategies that respect and address clients high focus on data privacy and protection.
- Full-time (39 hours/week) hybrid position in Barcelona with a salary of 23.876 gross/year + up to 3.408 gross/year in bonus.
- Referral Program: Earn up to 2,000 for bringing friends, depending on the language/project.
- Relocation Support
- Private Health Insurance.
- Continuous skill development and certifications.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
- Prime office location at the World Trade Center, Barcelona, surrounded by the sea.