
VDI Platform Engineer
- Terrassa, Barcelona
- Permanente
- Tiempo completo
- Manage and support Citrix-based VDI environments, tailored for 3D/CAD workloads (e.g., AutoCAD, SolidWorks).
- Provide 2nd and 3rd level support for end users, ensuring performance, usability, and availability of virtual workspaces.
- Maintain and optimize Citrix platforms as well as related backend systems while contributing to upgrades, rollouts, and migrations within the virtual environment.
- Evaluate new technologies and configurations to enhance system stability, scalability, and user satisfaction, while contributing to the development of future-ready 3D workplace solutions and cloud desktop strategies.
- Conduct root cause analysis and drive continuous service improvement for complex workplace issues. Troubleshoot incidents across the virtual desktop stack, from infrastructure to application layers.
- Support global digitalization initiatives with high-performing virtual workplaces while driving their automation and standardization.
- Act as a trusted advisor for internal stakeholders such as engineering departments and project teams.
- Collaborate with external operation teams, vendors, and service providers to ensure high-quality service delivery.
- Completed university degree in Computer Science, Business Informatics, or a related field (or a comparable qualification).
- Solid hands-on experience with Citrix technologies (Citrix Virtual Apps and Desktops, Citrix DaaS, HDX 3D Pro), combined with strong knowledge of virtualization environments (e.g., VMware).
- Familiarity with NVIDIA GRID/vGPU technology and GPU resource management in virtual environments.
- Experience in managing and supporting enterprise workplace environments as well as end-user computing.
- Troubleshooting and diagnostic skills in Windows, virtualization, networking, and CAD software integration.
- Structured and solution-oriented working style with a focus on user satisfaction.
- Strong communication skills with a proactive mindset and a high sense of ownership.
- Excellent English skills, both written and spoken; German or Spanish skills are a plus.
- Willingness to travel (approx. 10%)