Real Estate Transaction Coordinator

• Monitor, organize, and respond to emails with a focus on prioritizing urgent items and maintaining client satisfaction.
• Serve as a liaison between the agent, clients, vendors, and stakeholders.

• Oversee 25–30 real estate transactions annually from contract execution to closing.
• Schedule inspections, appraisals, and coordinate with escrow, title, and lenders.
• Ensure all documentation is complete, compliant, and submitted in a timely manner.

• Answer and manage incoming phone calls 1–2 hours per day, ensuring professionalism and prompt client support.

• Manage and maintain CRM with accurate client data, follow-ups, and pipeline status updates.
• Assist in the planning and execution of client appreciation events and marketing campaigns throughout the year.

• Identify and implement new tools or systems to streamline operations and increase productivity.
• Create and document standard operating procedures to improve efficiency and knowledge-sharing.

• Help deliver “unexpected, pampered hospitality” by anticipating client needs, offering thoughtful touches, and maintaining high service standards at every step.

• Proven experience in real estate administrative support and transaction coordination.
• Fluent in both Spanish and English, with strong verbal and written communication skills.
• Deep understanding of the real estate transaction lifecycle and client service best practices.
• Highly organized, detail-oriented, and able to multitask across multiple projects and deadlines.
• Experience with CRM platforms and basic office software tools.
• A problem-solver mindset, proactive attitude, and a passion for going above and beyond for clients.
• Reliable internet connection and professional home office setup.

• Opportunities for career growth & development
• Great work culture
• Opportunity to make a positive impact

Vitalis Outsourcing