Program Coordinator, Law School
IE University
- Madrid
- Permanente
- Tiempo completo
- People-driven
- Change Builders
- Autonomy Enthusiasts
- Communication Enthusiasts
- Knowledge Champions
- Meet with students daily to resolve issues, offer advice, and provide support with empathy, sensitivity, and a professional, customer-oriented approach.
- Co-manage the relationship with class representatives together with other team members.
- Support students experiencing academic difficulties or other challenges within the program.
- Manage written and verbal communications with students, including regular updates, information points, presentations, and info sessions.
- Analyze student feedback to identify opportunities to enhance their overall experience.
- Liaise with professors, communicate student or group-related matters, request feedback, ensure timely submission of grades and syllabi, and provide ongoing support.
- Collaborate with other IE Departments - such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar’s Office, Maintenance Dept., International Mobility Office, etc. - to ensure a cohesive and successful student journey.
- Support Associate Directors in coordinating and implementing new curricular and extracurricular initiatives
- Take ownership of specific program components, areas, initiatives, or special projects.
- Update and maintain academic guides and other materials for students and faculty.
- Legal work permit to work in Spain
- Bachelor’s Degree
- Native-level fluency in English and strong conversational Spanish skills
- International profile with experience or high comfort working in multicultural environments
- Strong project management and organizational skills
- Excellent attention to detail and problem-solving abilities
- Outstanding communication skills and a strong customer-oriented mindset
- Proficient in Microsoft Office Suite