Customer Service Representative

careerxtra

  • Barcelona
  • Permanente
  • Tiempo completo
  • Hace 1 día
  • Solicite fácilmente
We're Hiring: French or German speaking Customer Service RepresentativeBarcelona, Spain | Remote | Full-timeLooking to grow your career in customer & tech support while living in one of Europe's most exciting cities? Join a global outsourcing leader and support customers.What You'll Do:Handle customer inquiries via phone, email & chatProvide technical guidance on connectivity, wireless networking & audiovisual productsRecord & track cases in the system, ensuring timely resolutionsEscalate complex issues to senior specialists when neededStay up to date on product knowledge & solutionsCollaborate with your team to deliver top-tier serviceWhat We're Looking For:Professionally Fluent French or German + good English (B2+)1+ year in customer service/support (tech support a plus)Strong IT knowledge (connectivity, wireless, AV)Excellent problem-solving & communication skillsOwnership mindset with ability to resolve or escalate effectivelyWhat You'll Get:Competitive salary & performance-based packageMonday to Friday schedule (09:00 - 18:00)23 days of paid annual leaveA dynamic, multicultural team with a supportive atmosphereCareer development tools & guidance to help you growReady to combine your tech skills + customer focus in a role with international impact? Apply now and start your journey in Barcelona!

careerxtra